Hansberger Refrigeration Blog: Your AC Repair Resource

Best Practices for Hiring an HVAC Contractor

Best Practices for Hiring an HVAC ContractorOne of the more challenging choices you face as a homeowner is selecting an HVAC contractor. Your heating and cooling system is probably the most complicated appliance you have. Fortunately, there are ways you can find the best contractor to service it and help you achieve its maximum efficiency.

When choosing, look for:

  • Licensing, insurance and bonding. In Arizona, HVAC technicians and contractors have to be licensed by the state in order to work in the HVAC industry. They must also carry liability insurance along with a bond that protects their customers from damages.
  • NATE certification. NATE (North American Technician Excellence) membership is a sign that you’re working with the best HVAC technicians available. This nonprofit group requires that all its members pass a stringent examination in a number of HVAC specialties. They have steep requirements for continuing education and testing to maintain membership. Of all the professional organizations, NATE is the most exclusive.
  • Authorizations. Other organizations that indicate a contractor is reputable include factory authorizations and professional groups that specialize in advanced building techniques and energy efficiency. For example, Hansberger Refrigeration and Electric Company is a Lennox Premier level dealer, and is a Mitsubishi Diamond Level Dealer. Hansberger is also an American Standard dealer. HVAC contractors who are factory-authorized must demonstrate a high level of competence in both servicing and installing systems, along with providing exceptional customer service to its clients.

    Authorized dealers like Hansberger receive additional in-depth information and training to a much higher level than is available to non-authorized dealers. This high level of training benefits customers with better performing longer lasting systems. Hansberger Refrigeration is also a member of the Building Performance Institute, a leading edge organization devoted to energy efficient homes and buildings.

  • Reputation. Another good indicator of an exceptional contractor is its Better Business Bureau’s (BBB) rating. Their scale runs from A to F. Hansberger has an A+ rating with the BBB. The BBB has served consumers for nearly 100 years and is considered the authority on reporting a company’s performance.

Considering what’s at stake in terms of your comfort and energy bills, it’s important to use the best HVAC contractor available in your area. To learn more, give one of the experts at Hansberger Refrigeration and Electric Company a call, providing NATE-certified HVAC services for Yuma-area homeowners.

Our goal is to help educate our customers in Yuma, Arizona about energy and home comfort issues (specific to HVAC systems). For more information about other HVAC topics, download our free Home Comfort Guide or call us at 928-723-3183.